AI receptionist questions, answered.

FrontDesk is a managed AI receptionist for small businesses in Ireland. It answers your customers on WhatsApp, Instagram, Messenger, Telegram and your website in seconds, day and night, books the real slot, follows up and hands you anything that needs a person. Denis sets it up and runs it for you.

Any business whose customers message to book, order or ask: salons and barbers, clinics and physios, gyms and PTs, trades, shops, schools and hospitality. See every business type.

Most chatbots follow scripts and menus, so they break the moment someone writes something unexpected. FrontDesk understands what people actually write, with typos, photos and voice notes, answers from your own information, books the slot and hands over when it should. And because Denis manages it, anything that needs fixing is fixed the same day.

Creatizo Media Holdings Limited, registered in Ireland (CRO 798461), based in Dublin. Denis sets up every FrontDesk himself.

No. FrontDesk.ie is an Irish business and is not connected to Frontdesk AI (myaifrontdesk.com), a US phone receptionist company, or to any other company called Frontdesk.

No. Denis builds, trains and updates it for you. You message him when something changes.

WhatsApp, Instagram DMs and comments, Facebook Messenger and comments, website chat, Telegram, SMS, LINE and Viber. iMessage and email are in beta.

No. It answers messages and texts back the calls you miss within a minute, so the conversation carries on in WhatsApp or SMS.

Yes. FrontDesk answers on your own WhatsApp Business number, your Instagram and your website. Your number stays yours.

Yes. Customers can send a voice note, a photo of a hairstyle, a product or a job to quote, or a PDF, and it replies in writing with the right answer or next step.

Yes. It replies in the language the customer writes in.

Yes, only the services and add-ons you approve, in your tone, when they fit.

Yes. It remembers past conversations and details like last visit and usual service, so returning customers are not asked the same questions.

Yes. It books natively into Google Calendar and Trafft, connects to systems like Square where the platform allows it, and sends your booking link for everything else. See integrations.

Yes. Your platform keeps the calendar and payments. FrontDesk answers the questions first, sends your Fresha, Booksy, Phorest or Treatwell link at the right moment and follows up if they do not finish booking. It does not book inside those systems itself.

No. It only offers times that are free in your calendar, and on booking-link systems your app stays in charge of the diary.

Yes. Enquiries that went quiet get a friendly nudge next day. Reactivation campaigns bring back past customers: one a year on Solo, every six months on Growth, monthly on Scale.

It tells the customer someone will get back to them and passes the conversation to you with the full context: what was asked, what was said and where they left off. It never makes up an answer.

Any time. You see the whole conversation, a summary and any notes in your FrontDesk app, and reply there. If your number is linked to the WhatsApp app, you can also reply straight from your phone. The assistant steps back while you talk, and you can pause it for one customer or everyone.

Yes. Solo is one user. Growth and Scale include unlimited team seats, and chats can be assigned to each person.

Yes. Its first message says so, as the EU AI Act requires. After that it simply helps them, in your tone, and a person is always available when it matters.

Your assistant keeps working. It answers, books and follows up on its own, and you can take over or pause it from your FrontDesk app at any time. Automated checks email you if a channel disconnects. The only thing that waits is a change request, and a technical partner with access covers urgent changes if Denis is away. There is no contract, and your data is available for export for 30 days if you ever leave, so you are never locked in.

Solo €39, Growth €97 and Scale €149 a month. No setup fee, no per-message charges. Yearly billing gives 15 months for the price of 12. Compare the plans.

Yes, two ways. Message the live agent on WhatsApp now and see how it handles a real conversation, or book a free 15-minute demo and see it working for a business like yours.

Yes. No contract and no minimum term.

Yes. A 30-day money-back guarantee. Founding 20 rates are locked for life.

Two working days after a 15-minute call, fully trained within five.

Yes. Denis connects your own number in one of two ways. Linked to the WhatsApp Business app you already use, so you keep replying from your phone as normal. Or through Meta's official WhatsApp Business Platform, which suits higher volumes, reminders and campaigns. He recommends the right one on your demo.

FrontDesk is set up to protect your number. It mostly replies to people who message you first, which is exactly what WhatsApp is for. Campaigns only go to customers who agreed, in small waves rather than one blast, with a one-tap opt-out in every message. On the official platform, Meta also approves your connection and your message templates. Blast-style messaging is what gets numbers restricted, and FrontDesk does not do it.

No per-message charges from FrontDesk. If you send reminders or campaigns through Meta's official platform, Meta charges a small fee for conversations your business starts. Replies to customers who message you first are not where the cost is. Denis shows you what it would come to for your business on the demo.

Yes. Campaigns and follow-ups only go to customers who agreed to hear from you. If someone has not, they do not get one.

They are never messaged again, and are removed from follow-ups and campaigns straight away.

Yes. You are the data controller and FrontDesk is your processor. Conversations are stored in the EU, never used to train AI, marketing only goes to people who agreed, and a Data Processing Agreement is available on request. GDPR and the AI Act in plain English.

In the EU, in Germany. AI processing uses providers in the US under Standard Contractual Clauses, and your data is not used to train their models.

You and the team members you assign. Denis does not read customer conversations.

Yes. They can reply STOP or ask you, and we delete it. Requests are handled within 30 days.

Yes. It answers stock, size and delivery questions, builds the basket in the chat and sends a checkout or payment link. See FrontDesk for shops.

A WordPress plugin for WooCommerce stores. Customers order on WhatsApp, Copilot checks live stock, builds the basket, sends a one-tap checkout link and the order lands in your store. €179 a month, or €149 for founding stores. Meet Copilot.

No. When the AI helps write a reply, personal details are taken out first: the name is replaced with a placeholder, and the phone number, email and address are never included. The AI helps with the wording only.

Anyone with an order number can check whether it has shipped. Private details, and any change to an order, are only released after the person proves it is them with a one-time code sent to the email on file. A phone number on its own cannot reroute a parcel or read someone's details.