Solutions
Your AI FrontDesk, trained for your trade.
If your customers message you to book, order or ask, FrontDesk is for you. The same front desk, trained on your business: WhatsApp, Instagram, Messenger and your website, always answering.
✓ Irish-registered company
✓ GDPR compliant
✓ Any language
After hours, every trade
The messages that land while you are busy.
Different trades, the same problem: customers ask when you cannot answer. FrontDesk answers what it knows and hands you the rest.
Can you do this? 📷
BookedDo you treat lower back pain?
AnsweredLeak under the sink, can someone come Monday?
Visit requestedHow much are PT sessions? Total beginner 😅
Intro bookedTable for 6 on Friday at 8?
BookedIs the hake fresh today?
Basket builtHow much is a skin fade?
AnsweredCan you do this? 📷
BookedDo you treat lower back pain?
AnsweredLeak under the sink, can someone come Monday?
Visit requestedHow much are PT sessions? Total beginner 😅
Intro bookedTable for 6 on Friday at 8?
BookedIs the hake fresh today?
Basket builtHow much is a skin fade?
AnsweredAny rooms for 2 on the 14th? Is parking free?
AnsweredIs the September diploma still open?
Link sentMy colour washed out, I want a refund
Passed to youDo you cover Douglas? Fuse keeps tripping
Details to youDo you take new patients?
AnsweredIs there space in the 7am class?
BookedIs this safe while pregnant?
Passed to youAny rooms for 2 on the 14th? Is parking free?
AnsweredIs the September diploma still open?
Link sentMy colour washed out, I want a refund
Passed to youDo you cover Douglas? Fuse keeps tripping
Details to youDo you take new patients?
AnsweredIs there space in the 7am class?
BookedIs this safe while pregnant?
Passed to youExamples of what customers send. Answered, booked, or passed to you with the full conversation.
Pick your trade
Same assistant. Trained for your trade.
Choose your business to see what FrontDesk handles, what it hands to you, and a conversation like the ones your customers send.
Book the 11pm balayage before the salon down the road does.
Your clients message about prices and free slots all day, usually while you're mid-cut. FrontDesk reads the photo they send, suggests the right service and books a real slot.
Read the full salon page →- Reads a style photo, names the look and suggests the right service and price
- Checks real free slots and books them in the chat, when your calendar is connected
- Or sends your Fresha, Booksy or Phorest link at the right moment
- Follows up enquiries that went quiet
- Remembers regulars and suggests the add-on you approved, like a treatment with a colour
- Colour corrections, allergies and complaints come to you
Works withGoogle Calendar and Trafft built in. Square by API, where the platform allows it. Fresha, Booksy, Phorest, Treatwell or any booking link.
Consultations booked. Medical questions go to you.
Reception closes at five, but enquiries don't. FrontDesk answers treatment and price questions in a tone that suits your practice, and never gives medical advice.
Read the full clinics page →- Treatments, prices and first-visit questions answered
- Real assessment times offered and booked, or your booking link sent
- Enquiries that went quiet followed up
- Every medical question goes to you, with the full message
- Professional tone, matched to your practice
- A short consent form before web chat starts, and chats assigned to the right practitioner
Works withGoogle Calendar and Trafft built in, or any booking link, Calendly included
Trial sessions booked while you're on the gym floor.
You can't answer DMs mid-session. FrontDesk handles prices, packages and free intros, then nudges anyone who missed a class.
Read the full gyms and PTs page →- Prices, packages and class times answered
- Free intro or trial booked into your calendar, or your link sent
- Enquiries that went quiet followed up
- Injury and health questions go to you
- Replies at 6am and 11pm, while you train
- Remembers each member and nudges the ones who missed a class back in
Works withGoogle Calendar and Trafft built in, or any class booking link you already use
Photo of the job in. Details to you, ready to quote.
You're under a sink or on a roof when the phone goes. FrontDesk answers, looks at the photo, and gathers everything you need to confirm the job.
Read the full trades page →- Missed calls texted back within seconds
- Job photos and voice notes understood
- Area covered and call-out price answered
- Eircode, job details and photos collected, or a site visit booked from your Google Calendar
- Follows up on quotes that went quiet
- Every quote tracked as a job in your pipeline, with the photos and PDF attached
Leak under the kitchen sink. Do you cover Ballincollig?Works withNo booking system needed. Connect Google Calendar and it offers your free visit slots too.
September places answered the same night.
Applicants ask at 11pm and sign up with whoever writes back first. FrontDesk answers dates, fees and places, in the applicant's own language.
- Course dates, fees and places answered
- Your enrolment link and prospectus sent
- Applicants who went quiet followed up
- Payment plans and special cases go to admissions
- Replies in each applicant's own language
- Every enquiry tracked as an application in your pipeline, with notes for admissions
Works withYour enrolment form or application link
Land the direct booking before the guest opens Booking.com.
Evening enquiries sit unanswered until reception opens, and by then the guest has booked through an app. FrontDesk replies at once with your direct booking link.
- Availability, rates, parking and breakfast answered
- Your direct booking link, sent before they open an app
- Quotes and enquiries that went quiet followed up
- Weddings, groups and complaints go to your team
- Restaurants: tables checked and booked straight into Zenchef or Formitable
- Replies in each guest's own language
- Chats assigned to reception, events or the restaurant, each seeing only their own
What you keep on a €150 room, at an example 15% app commission.
Works withZenchef and Formitable for tables. Your own booking engine or any direct-booking link for rooms.
A real basket in the chat. A briefing every morning.
Copilot plugs FrontDesk into your WooCommerce store. Customers order on WhatsApp with a one-tap checkout, unpaid checkouts get a reminder, and you start each day knowing what needs doing.
Read the full Copilot page →- Live stock checked in your store
- A message becomes a real WooCommerce basket
- One-tap checkout link sent in the chat
- Unpaid checkouts reminded, then it stops
- A morning briefing: unpaid baskets, low stock, regulars gone quiet
- Runs inside your own WordPress, installed by Denis
Works withWooCommerce on your own WordPress. €179/month, or €149 for founding stores, locked for life. Agent included.
Stock checked, product link sent, order placed.
Your customers ask by message: is it in stock, how much, do you deliver. FrontDesk answers, checks stock and sends the right product or checkout link, so the question turns into an order.
Read the full shops page →- Stock, delivery and product questions answered
- Stock checked live, where your shop platform allows it
- The right product or checkout link sent in the chat
- Customers who went quiet followed up
- Damaged orders and refunds go to you
- Remembers each customer's usual order and suggests the pairing you approved
Works withMost shop platforms. Denis connects your stock and product links through the platform's API, where it allows it. WooCommerce goes further: see the WooCommerce tab.
Not a chatbot
Chatbots follow scripts. FrontDesk thinks.
Same message, two very different front desks. One sends a form. The other understands, books the visit and collects what you need.
- Request a quote
- Opening hours
- Emergency
- Request a quote
- Opening hours
- Emergency
Recommends, and upsells when it fits
A photo of a style, a vague question, a budget. It suggests the right service and the add-on a good receptionist would mention, never one you haven't approved.
Remembers your regulars
Last visit, usual slot, favourite stylist. "Want me to grab your usual?" is a message, not a menu.
Takes action, not just messages
Books, reschedules, texts back missed calls, follows up the quiet ones, brings past customers back.
Reads photos, voice notes and PDFs
A voice note at a red light, a photo of a leak, a quote attached as a PDF. It understands and answers in writing.
Looks things up when it needs to
If the answer isn't in its notes, it can check your website or the web before replying, and says "let me check" instead of guessing.
Knows when a person is needed
Complaints, refunds, anything medical: straight to you with the whole conversation. It never decides what it shouldn't.
Sell online? Your assistant takes orders too.
Copilot plugs FrontDesk into your WooCommerce store. It checks stock and builds the basket on WhatsApp, follows up unpaid checkouts, and sends you a short briefing every morning.
Illustration based on the FreshCatch demo store.
Bookings
It doesn't just send a link. It books the slot.
Connected to your calendar, FrontDesk checks what's actually free, offers real times and books the one your customer picks, all inside the chat. Three ways to connect, depending on what you already use.
Checks your calendar and books the slot
It sees what's actually free, offers two or three times that suit, and books the one your customer picks. The appointment lands in your calendar with their details.
Plugged into your booking system
On Square or another system with an open API? Denis connects it through the API or webhooks, so the agent reads your availability and creates the booking in your system, where the platform allows it.
Sends your link, then follows up
Happy with your current platform? It answers the questions first, sends your booking link at the right moment, and follows up if they don't finish booking.
Reads photos
A hairstyle, a leaking pipe, a damaged order. It names what it sees and suggests the right service.
Listens to voice notes
Your customer talks, it understands, and it replies in writing.
Asks what matters
Hair length, Eircode, party size. The one question that decides the right slot, before offering times.
Knows when to stop
Medical questions, complaints and refunds come straight to you, with the full conversation.
Reactivation · every plan
Your quiet customers are your fastest bookings.
Everyone who booked once and drifted away already knows you. Denis sends each group a personal invitation back, and FrontDesk answers every reply and books them in. Here is how it reads for each kind of business.
Salons & barbers
Clients past their usual colour or cut.
Clinics & physios
Patients who finished a plan without booking the review.
Fitness & PTs
Members who haven't been in for six weeks or more.
Trades
Last year's jobs that come round again.
Hotels & restaurants
Last year's guests, ahead of the same season.
Schools & courses
Last year's enquiries that never enrolled.
A spreadsheet of past customers: name, number, last visit, last service.
Denis writes it from each person's details and sends in small waves, not all at once.
The agent handles the questions and books them back in, in the same chat.
Anyone who opts out is never messaged again.
Only customers who agreed to hear from you are contacted, with a one-tap opt-out in every message.
One campaign a year on Solo, every six months on Growth, every month on Scale. Up to 1,000 customers each.
Your trade not here?
If customers message you, it works for you.
The same front desk is trained on any business where people message to book, order or ask. Not sure about yours? Ask our AI, it'll tell you honestly.
Pricing
Same plans for every trade.
Set up, trained and updated by Denis on every plan. Start today, or book a free demo first.
Two channels, around 100 conversations a month, one login
Start on Solo →Built for most teamsGrowth€97/monthWhatsApp, Instagram and one more channel, unlimited team seats
Start on Growth →Scale€149/monthEvery channel, several locations, monthly win-backs, unlimited team seats
Start on Scale →Founding 20: your rate, locked for life30-day money-backNo contractsCompare plans →
FAQ
Does it work for my business?
Does FrontDesk work for my type of business?
If your customers message you to book, order or ask, yes. FrontDesk works for salons and barbers, clinics and physios, gyms and personal trainers, trades, shops, schools and courses, hotels and restaurants, and any other business where people message first. Not sure about yours? Message our AI on WhatsApp and it will tell you honestly.
Does it work with my existing WhatsApp number?
Yes. Your customers keep messaging the number they already have. Denis connects it either to the WhatsApp Business app you already use, or through Meta's official WhatsApp Business Platform, and recommends the right one on your demo.
Can FrontDesk book appointments for a salon or barbershop?
Yes. With Google Calendar or Trafft it checks real free slots and books the one your client picks, inside the chat. With Fresha, Booksy, Phorest or Treatwell it sends your booking link at the right moment and follows up if they do not finish. It also reads style photos and suggests the right service. Type TRYSTUDIO on WhatsApp to try the salon demo.
Is FrontDesk safe for clinics and physios?
It answers treatment, price and first-visit questions and books assessments, but it never gives medical advice. Every medical question goes to you or your practitioner with the full message. The tone is matched to your practice.
Does FrontDesk work for plumbers, electricians and other trades?
Yes. When you miss a call, the caller gets a WhatsApp within seconds. FrontDesk asks for a photo and the Eircode, tells them your area and call-out price, and passes the job details to you to confirm. It never gives DIY or safety instructions beyond telling them to call 112 in an emergency.
Can a shop take orders through FrontDesk?
Yes. On most shop platforms, Denis connects FrontDesk through the platform's API, where it allows it, so it can check stock and send the right product or checkout link in the chat. On WooCommerce, FrontDesk Copilot goes further: it builds a real basket, sends a one-tap checkout link and reminds anyone who did not pay. You can try it on the FreshCatch demo store.
Does FrontDesk work for hotels and restaurants?
Yes. It answers availability, rates, parking and breakfast questions and sends your direct booking link, so more guests book with you instead of through the apps. Restaurant tables can be booked in Zenchef or Formitable. Weddings, groups and complaints come to you.
Can FrontDesk bring back past customers?
Yes. From your list of past customers who agreed to hear from you, Denis writes one message per group using their last visit and sends it in small waves. FrontDesk answers every reply and books them back in. Solo includes one campaign a year, Growth one every six months and Scale one every month, up to 1,000 customers each. Anyone who replies STOP is never messaged again.
Is it GDPR compliant?
Yes. Data is stored in the EU, consent and opt-out are built in, and a Data Processing Agreement is available on request. Anyone who replies STOP is never messaged again.
What happens if Denis is unavailable?
Your assistant keeps working without him: it answers, books and follows up on its own, day and night. A technical partner with access covers urgent changes if Denis is away, and if a channel ever disconnects you both get an email straight away.
How much does FrontDesk cost?
Solo is €39 a month, Growth €97 and Scale €149, set up and updated by Denis on every plan. There are no setup fees and no contracts, with a 30-day money-back guarantee, and the first 20 businesses keep their rate for life. Start today from the plans on this page, or book a free demo first.
Your next customer is messaging you right now. Who's answering?
A free 15-minute demo to see it working for your trade. If it's right for you, you're live in two working days, fully trained within five.
Not sure it fits? Ask our AI on WhatsApp →