Gyms and personal trainers
An AI receptionist for gyms and personal trainers.
You are on the gym floor when the DMs come in. FrontDesk answers Instagram, WhatsApp and website messages in seconds, books free intros and trial classes, rebooks no-shows and sends injury questions to you. Set up and updated for you by Denis.
Hi Niamh, I'm the Core Strength AI assistant. Beginners are very welcome! Sessions are €45, and most people start with a free intro. Which suits?
Simulated conversation. Real free times when your calendar is connected; on Mindbody, Glofox or other apps it sends your booking link instead.
The quiet leak
Every unanswered DM can be a member signing up elsewhere.
Three moments every trainer knows, with and without FrontDesk.
Simulated conversations. Same people, same week. The only difference is who answers, and when.
What it does
Turn the 11pm DM into a booked intro.
New members message late at night and between your sessions. FrontDesk answers from your price list, recommends the right option and books it.
- Answers prices, packages, memberships and timetables from your own list
- Books free intros and trial classes into your calendar
- Or sends your Mindbody, Glofox or other booking link at the right moment
- Follows up after a trial with the package that fits
- Rebooks no-shows kindly, the same day
- Injury and health questions go to you or your trainer
Works withGoogle Calendar and Trafft built in. Systems with an open API, where the platform allows it. Mindbody, Glofox, Fresha or any booking link.
Bookings
It books the slot, or sends your link.
Three ways to connect, depending on what your gym already uses. You keep your booking app.
Checks your diary and books the slot
It sees what's actually free, offers two or three times and books the one your client picks. The appointment lands in your calendar with their details.
Plugged into your booking system
On Square or another system with an open API? Denis connects it, so the booking is created in your system, where the platform allows it.
Sends your link, then follows up
Happy with your platform? It answers the questions first, sends your booking link at the right moment, and follows up if they don't finish booking.
You stay in charge
It fills the diary. You coach.
Anything that needs your judgement comes straight to you, with the full conversation, so you never start from scratch.
FrontDesk handles
- Prices, packages and timetables
- Free intros and trial classes
- No-show rebooking
- Follow-ups after a trial
- Instagram comments to DMs
Comes to you
- Injuries and health conditions
- Pregnancy and medical questions
- Cancellations and refunds
- Anything unusual
Bring them back
Lapsed members are your fastest sign-ups.
Everyone who trained with you and drifted away already knows the way in. Denis sends them an invitation back, and FrontDesk answers every reply and books them in.
- Your list. Past members and clients: name, number, last session, what they trained.
- One message per group. Denis writes it, using each customer's last visit, and sends it in small waves, not all at once.
- Every reply answered. FrontDesk handles the questions and books them back in, in the same chat.
- Stop means stop. Anyone who opts out is never messaged again.
One campaign a year on Solo, every six months on Growth, every month on Scale, up to 1,000 customers each. Only customers who agreed to hear from you, with a one-tap opt-out in every message.
Your side of the desk
It talks to your clients. It reports to you.
Your own FrontDesk app with every conversation, a dashboard for your business, and a summary every morning in your voice. Solo is one login; Growth and Scale have unlimited seats for your team.
Wins
Niamh asked about PT prices on Instagram at 10:55 PM and booked a free intro with Ciara. Two no-shows rebooked for Friday.
Losses
Emma asked about a 6 AM class, none free, and went quiet. A follow-up goes out tomorrow morning.
Needs you
Paul asked if he can train with a knee injury. Passed to Ciara with the conversation. Task created
Improvements
Four people asked about a January offer. Denis has added it, so it answers from tomorrow.
Open follow-ups Running for you
- Emma, 6 AM class, nothing freeFollow-up tomorrow
- Sean, asked about packages, no reply yetFollow-up tomorrow
- Niamh, free intro Wednesday 7:00Booked
When customers message you Last 30 days
Busiest after 9 PM and on Sunday evening. FrontDesk answers all of it.
Your channels All connected
Your own FrontDesk app
Every conversation in full, on your phone or laptop. Take over any chat, pause the assistant and resume. Solo is one login. Growth and Scale have unlimited team seats.
A summary every morning, in your voice
Wins, losses, who needs you and what to improve, written from the day's conversations. On WhatsApp or email, before you open.
It reviews itself. Denis applies the fixes.
Patterns across the last 7, 30 or 90 days become suggested changes. Denis reads them and updates your assistant, often before you notice.
Hand-overs become tasks
Anything passed to you waits as a task with the conversation attached. Assign chats and bookings to the right person on your team.
Hours, access and control
Answer 24/7 or only outside your hours. Staff see only the chats assigned to them. Block a number or a country in one tap.
Plugs into what you already use
Your calendar or booking system, and other tools through API and webhooks, connected by Denis where the platform allows it.
Worth it
One sign-up pays for the month. And your name stays safe.
FrontDesk costs less than one new client. Here's the maths, and what protects your gym while it answers your DMs.
The maths
FrontDesk costs less than one booking a month. Everything after that is yours.
One 8-session starter package€320
Growth plan, for the whole month€97
One new member, first month€49
Solo plan, for the whole month€39
Example prices from the Core Strength PT demo. Yours come from your own price list.
Work out your own numbers →What protects your name
It talks to your customers as you. So it is built to be careful first.
- Your own numberCustomers keep messaging the WhatsApp number they already have.
- Honest about being AIA short AI disclosure in every first message, as EU law requires.
- GDPR compliantEU data storage, consent and opt-out built in, and a Data Processing Agreement on request.
- Never left on your ownIf Denis is away, a technical partner covers urgent changes. Your assistant keeps working.
- No lock-inNo contract, no setup fee and a 30-day money-back guarantee.
Pricing
Simple plans. No contracts.
Every plan is set up, trained and updated by Denis. Start today, or book a free demo first. The first 20 businesses keep their rate for life, in return for a short testimonial once they are live.
Solo
For a solo personal trainer.
- Two channels of your choice
- Answers, books and follows up
- Set up and updated by Denis
- A reactivation campaign every year
- Your FrontDesk app, one login
Growth
For studios and gyms with a team.
- WhatsApp, Instagram and one more channel
- Everything in Solo
- Unlimited team seats
- A reactivation campaign every six months
Scale
For busy gyms and groups.
- Every channel
- Everything in Growth
- Unlimited team seats
- A reactivation campaign every month
FAQ
Questions trainers ask before they start.
Does it work with Instagram?
Yes. It answers Instagram DMs and can reply to comments with a DM, which suits trainers who get most enquiries there. WhatsApp, Messenger, website chat, Telegram, SMS, Viber and LINE too.
Can it book into my booking app?
It books natively into Google Calendar and Trafft. For Mindbody, Glofox, Fresha and similar apps it sends your booking link at the right moment, and follows up if they do not finish booking.
Will it answer questions about injuries?
No. Injury and health questions go to you or your trainer with the full conversation.
Can it sell packages?
It recommends the package that fits what the person tells it and follows up after a trial. Only the offers you approve, in your tone.
Does it work with my existing WhatsApp number?
Yes. Your customers keep messaging the number they already have. Denis connects it either to the WhatsApp Business app you already use, or through Meta's official WhatsApp Business Platform, and recommends the right one on your demo.
Will my customers know they're talking to AI?
Yes, briefly. Every first message includes a short AI disclosure, as EU law requires. After that it simply helps them, in your business's own voice.
Is it GDPR compliant?
Yes. Data is stored in the EU, consent and opt-out are built in, and a Data Processing Agreement is available on request. Anyone who replies STOP is never messaged again.
What happens if Denis is unavailable?
Your assistant keeps working without him: it answers, books and follows up on its own, day and night. A technical partner with access covers urgent changes if Denis is away, and if a channel ever disconnects you both get an email straight away.
How much does it cost?
From €39 a month for a solo trainer. Studios with a team usually start on Growth at €97. No setup fee, no contract.
Your next member is in your DMs right now. Who's answering?
Book a free 15-minute demo and see FrontDesk turn an Instagram DM into a booked intro. Live in two working days, fully trained within five.
Want to try it first? Try the live agent on WhatsApp →