Plumbers, electricians and trades
An AI receptionist for plumbers, electricians and trades.
You cannot answer the phone up a ladder. FrontDesk texts back every missed call, collects the photos, area and Eircode on WhatsApp, books the site visit and hands you a job that is ready to quote. Set up and updated for you by Denis.
Hi Mark, I'm the Doyle Plumbing AI assistant. We cover Ballincollig. Turn off the valve under the sink if you can. Tom is free:
Simulated conversation. It books into Google Calendar, or passes the request to you to confirm.
The quiet leak
Every missed call can be a job for the next plumber.
Three moments every trade knows, with and without FrontDesk.
Simulated conversations. Same customers, same week. The only difference is who answers, and when.
What it does
Stay on the job. FrontDesk gets the next one.
Customers message when they spot the problem, usually while you are on another job. FrontDesk gets the photo, the area and the Eircode, and books the visit.
- Texts back every missed call within a minute, on WhatsApp or SMS
- Asks for a photo, reads it and listens to voice notes
- Checks the job is in your area and quotes your call-out fee
- Gets the Eircode and books the site visit into your calendar
- Follows up on quotes that went quiet
- Big jobs, exact quotes and emergencies come to you
Works withGoogle Calendar built in. Your job management system by API or webhooks, where the platform allows it. Or it passes each request to you to confirm.
Leak under the kitchen sink. Do you cover Ballincollig?You stay in charge
The routine to FrontDesk. The judgement to you.
Anything that needs your judgement comes straight to you, with the full conversation, so you never start from scratch.
FrontDesk handles
- Call-out fees and areas you cover
- Photos, voice notes and job details
- Eircodes and addresses
- Site visit bookings
- Follow-ups on quotes
Comes to you
- Big jobs and full refits
- Exact quotes: you price, it never guesses
- Emergencies: a safety step, then straight to you
- Complaints and disputes
We need the whole bathroom redone, pipes and all. This is it nowBring them back
Last year's customers are this year's easiest jobs.
Boiler services, gutter cleans, annual checks. Your past customers already trust you. Denis sends them a reminder, and FrontDesk answers every reply and books them in.
- Your list. Past customers: name, number, last job, when it was.
- One message per group. Denis writes it, using each customer's last visit, and sends it in small waves, not all at once.
- Every reply answered. FrontDesk handles the questions and books them back in, in the same chat.
- Stop means stop. Anyone who opts out is never messaged again.
One campaign a year on Solo, every six months on Growth, every month on Scale, up to 1,000 customers each. Only customers who agreed to hear from you, with a one-tap opt-out in every message.
Your side of the desk
It talks to your clients. It reports to you.
Your own FrontDesk app with every conversation, a dashboard for your business, and a summary every morning in your voice. Solo is one login; Growth and Scale have unlimited seats for your team.
Wins
Mark missed-called at 8:19 PM, sent a photo of a leak and booked Monday morning. Paul accepted his boiler quote after a follow-up.
Losses
Siobhán needed someone tonight, no slot free, and went quiet. A follow-up goes out first thing.
Needs you
The Byrnes want a full bathroom refit. Passed to Tom with the photos. Task created
Improvements
Three people asked if you do heat pumps. Denis has added your answer, so it replies from tomorrow.
Open follow-ups Running for you
- Siobhán, tonight, nothing freeFollow-up tomorrow
- Byrne family, bathroom refit quoteWaiting for Tom
- Mark, leak, Monday 8 to 10Booked
When customers message you Last 30 days
Busiest between 7 and 10 PM, while you are off the tools. FrontDesk answers all of it.
Your channels All connected
Your own FrontDesk app
Every conversation in full, on your phone or laptop. Take over any chat, pause the assistant and resume. Solo is one login. Growth and Scale have unlimited team seats.
A summary every morning, in your voice
Wins, losses, who needs you and what to improve, written from the day's conversations. On WhatsApp or email, before you open.
It reviews itself. Denis applies the fixes.
Patterns across the last 7, 30 or 90 days become suggested changes. Denis reads them and updates your assistant, often before you notice.
Hand-overs become tasks
Anything passed to you waits as a task with the conversation attached. Assign chats and bookings to the right person on your team.
Hours, access and control
Answer 24/7 or only outside your hours. Staff see only the chats assigned to them. Block a number or a country in one tap.
Plugs into what you already use
Your calendar or booking system, and other tools through API and webhooks, connected by Denis where the platform allows it.
Worth it
One call-out pays for the month. And your name stays safe.
FrontDesk costs less than the job you'd have missed. Here's the maths, and what protects your business while it answers.
The maths
FrontDesk costs less than one booking a month. Everything after that is yours.
One call-out€75
Solo plan, for the whole month€39
One boiler service€120
Growth plan, for the whole month€97
Example prices from the Doyle Plumbing demo. Yours come from your own price list.
Work out your own numbers →What protects your name
It talks to your customers as you. So it is built to be careful first.
- Your own numberCustomers keep messaging the WhatsApp number they already have.
- Honest about being AIA short AI disclosure in every first message, as EU law requires.
- GDPR compliantEU data storage, consent and opt-out built in, and a Data Processing Agreement on request.
- Never left on your ownIf Denis is away, a technical partner covers urgent changes. Your assistant keeps working.
- No lock-inNo contract, no setup fee and a 30-day money-back guarantee.
Pricing
Simple plans. No contracts.
Every plan is set up, trained and updated by Denis. Start today, or book a free demo first. The first 20 businesses keep their rate for life, in return for a short testimonial once they are live.
Solo
For a sole trader.
- Two channels of your choice
- Answers, books and follows up
- Set up and updated by Denis
- A reactivation campaign every year
- Your FrontDesk app, one login
Growth
For trades with a team or a van or two.
- WhatsApp, Instagram and one more channel
- Everything in Solo
- Unlimited team seats
- A reactivation campaign every six months
Scale
For busy firms and groups.
- Every channel
- Everything in Growth
- Unlimited team seats
- A reactivation campaign every month
FAQ
Questions trades ask before they start.
Does it answer my phone?
No. It texts back the calls you miss within a minute, on WhatsApp or SMS, and carries on the conversation there. Your number stays yours.
Will it give customers a price for the job?
Only the prices you give it, like your call-out fee or a fixed price for a standard job. For anything else it collects the photos and details, and you quote.
What about emergencies?
It gives a simple safety step you approve, like turning off the water at the valve, and flags the message to you straight away.
Can it book site visits?
Yes, into your Google Calendar in the slots you choose. Or it passes the request to you to confirm.
Does it work with my existing WhatsApp number?
Yes. Your customers keep messaging the number they already have. Denis connects it either to the WhatsApp Business app you already use, or through Meta's official WhatsApp Business Platform, and recommends the right one on your demo.
Will my customers know they're talking to AI?
Yes, briefly. Every first message includes a short AI disclosure, as EU law requires. After that it simply helps them, in your business's own voice.
Is it GDPR compliant?
Yes. Data is stored in the EU, consent and opt-out are built in, and a Data Processing Agreement is available on request. Anyone who replies STOP is never messaged again.
What happens if Denis is unavailable?
Your assistant keeps working without him: it answers, books and follows up on its own, day and night. A technical partner with access covers urgent changes if Denis is away, and if a channel ever disconnects you both get an email straight away.
How much does it cost?
From €39 a month. Most trades start on Growth at €97, which covers WhatsApp, Instagram and one more channel. No setup fee, no contract.
Your next job is ringing out right now. Who's answering?
Book a free 15-minute demo and see FrontDesk handle a missed call, a photo and a booking for a business like yours.
Want to try it first? Try the live agent on WhatsApp →