FrontDesk Copilot
Turn your WooCommerce store into a WhatsApp-first operation. FrontDesk AI Copilot takes orders in chat, recovers pending payments automatically, tracks every customer's buying pattern, and sends a daily briefing telling you exactly who to contact and what to do. Installs on your own WordPress. Your data stays yours.
FrontDesk AI Copilot is a WordPress plugin that turns your WooCommerce store into a WhatsApp-first commerce operation. Customers order by message, and it checks your live stock, builds the basket in chat, and sends a one-tap checkout link. The sale happens in the conversation. No drop-off, no extra app for them to open.
Recover the money that usually walks away. When an order goes pending, Copilot sends a personalised recovery message with the customer’s name, their exact order, and a one-tap payment link, first attempt within the hour. Three-tier sequences, fully automatic.
Know your regulars better than you do. Copilot computes every customer’s cadence, trend, preferred order day, and favourite product. When a weekly regular misses two of their usual days, it flags them, with the winback basket already built.
Know exactly what to do each morning. At 7:30am you get one WhatsApp: what happened yesterday, where the store stands now, and three specific actions for today, who to contact, what to restock, what to promote. A picture that would take 30 to 45 minutes to assemble yourself, delivered in 90 seconds.
It knows when not to message. Every outgoing message passes four checks first: a weekly cap of two marketing messages per customer, quiet hours from 9pm to 9am, a recent-contact gate, and a block on anyone with an active recovery running. Messages that don’t pass are queued, not dropped. Your delivery rates stay high and your customers stay onside.
Your data never leaves your store. Everything, names, order history, conversations, lives in your own WordPress database on your own hosting. GDPR-compliant, EU-built.
What’s included
- WhatsApp order-taking with live stock and one-tap checkout
- Automatic pending-payment recovery (three-tier)
- Customer pattern intelligence: cadence, trend, preferred day, favourite product
- 7:30am morning briefing covering yesterday, current position, and three actions for today
- Built-in messaging guardrails (frequency cap, quiet hours, recovery gate)
- Monthly plain-English performance report