AI receptionist Dublin
An AI receptionist for Dublin businesses.
FrontDesk answers your WhatsApp, Instagram and website messages in seconds, day and night. It books the real slot, texts back the calls you miss, follows up the ones who went quiet and hands you anything that needs a person. Set up and run for you by Denis, here in Dublin.
Hi Cian, I'm the Liffey Barbers AI assistant. We're around the corner on Manor Street. Jay has two free tomorrow:
Simulated conversation. Real free times when your calendar is connected; on Fresha, Booksy or other systems it sends your booking link instead.
The quiet leak
Every unanswered message is a Dublin customer booking elsewhere.
There are a dozen businesses like yours within a few streets. The one that answers first usually gets the booking. Three moments from any Dublin week, with and without FrontDesk.
Simulated conversations. Same customers, same week. The only difference is who answers, and when.
What it does
It knows Dublin. And it knows your business.
Your customers write the way Dubliners write. FrontDesk understands areas, Eircodes and "any chance ye could do Saturday", and answers from your own prices, never made up.
- Answers prices, hours, parking and "do you cover my area?" from your own list
- Books the real slot, or sends your Fresha, Booksy or Phorest link at the right moment
- Texts back the calls you miss, so the caller does not ring the next number
- Reads photos and voice notes, and asks for the Eircode before a visit
- Follows up the people who asked a price and went quiet
- Complaints, refunds, big quotes and medical questions come to you
Works withGoogle Calendar and Trafft built in. Square or systems with an open API, where the platform allows it. Fresha, Booksy, Phorest, Treatwell or any booking link.
Built for Dublin
From Swords to Sandyford, it knows the patch.
You tell Denis which areas you cover and what you charge to travel. FrontDesk quotes the right call-out and politely turns away jobs outside your patch.
It also replies in your customer's own language, which matters in a city where half your DMs might come from Brazil, Poland or Spain.
Who it is for
Dublin businesses that live on their phone.
If your customers message you to book, order or ask, it fits. Pick yours to see a full example.
Salons and barbers
Style photos, prices and Saturday slots, answered while you are mid-cut.
“can you do this colour? anything Saturday?”See how it works →
Clinics and physios
Treatments, prices and first visits booked. Medical questions go to your practitioner.
“do you treat lower back pain?”See how it works →
Gyms and personal trainers
Instagram DMs answered, free intros booked, no-shows rebooked.
“how much are PT sessions?”See how it works →
Plumbers, electricians and trades
Missed calls texted back, job photos collected, site visits booked.
“leak under the sink, do you cover Ballincollig?”See how it works →
Shops
Stock and delivery questions answered, basket built, checkout link sent.
“is this still in stock?”See how it works →
Schools, studios and more
If your customers message to book, order or ask, it fits.
“when does the next course start?”See every business type →
Phone or messages?
Most AI receptionists answer the phone. Your customers are texting.
Many Dublin AI receptionists answer calls with a voice. FrontDesk answers the messages: WhatsApp, Instagram, Messenger and your website. Here is the honest difference.
Lots of calls and few messages? A phone service may suit you better, and that is fine. Compare prices from Irish providers →
You stay in charge
It handles the routine. You handle the judgement.
Anything that needs your judgement comes straight to you, with the full conversation, so you never start from scratch.
FrontDesk handles
- Prices, hours and areas you cover
- Free slots and bookings
- Photos, voice notes and Eircodes
- Missed calls texted back
- Follow-ups on quiet enquiries
Comes to you
- Complaints and refunds
- Big jobs and exact quotes
- Medical and allergy questions
- Anything outside your rules
Bring them back
Your quiet regulars are your fastest bookings.
Everyone who came in once already knows the way. Denis sends them a well-timed message, and FrontDesk answers every reply and books them back in.
- Your list. Past customers from your booking system: name, number, last visit, last service.
- One message per group. Denis writes it, using each customer's last visit, and sends it in small waves, not all at once.
- Every reply answered. FrontDesk handles the questions and books them back in, in the same chat.
- Stop means stop. Anyone who opts out is never messaged again.
One campaign a year on Solo, every six months on Growth, every month on Scale, up to 1,000 customers each. Only customers who agreed to hear from you, with a one-tap opt-out in every message.
Your side of the desk
It talks to your clients. It reports to you.
Your own FrontDesk app with every conversation, a dashboard for your business, and a summary every morning in your voice. Solo is one login; Growth and Scale have unlimited seats for your team.
Wins
Cian asked on Instagram at 11:48 PM and booked a skin fade with Jay. Three regulars rebooked from their reminders.
Losses
Darragh wanted Saturday at 2, nothing free, and went quiet. A follow-up goes out tomorrow morning.
Needs you
A parent was unhappy with a cut. Passed to Jay with the conversation. Task created
Improvements
Three people asked if you take card. Denis has added the answer, so it replies from tomorrow.
Open follow-ups Running for you
- Darragh, Saturday 2 PM, nothing freeFollow-up tomorrow
- Luke, asked about beard trims, no reply yetFollow-up tomorrow
- Cian, skin fade Saturday 10:15Booked
When customers message you Last 30 days
Busiest after 9 PM and on Sunday evening. FrontDesk answers all of it.
Your channels All connected
Your own FrontDesk app
Every conversation in full, on your phone or laptop. Take over any chat, pause the assistant and resume. Solo is one login. Growth and Scale have unlimited team seats.
A summary every morning, in your voice
Wins, losses, who needs you and what to improve, written from the day's conversations. On WhatsApp or email, before you open.
It reviews itself. Denis applies the fixes.
Patterns across the last 7, 30 or 90 days become suggested changes. Denis reads them and updates your assistant, often before you notice.
Hand-overs become tasks
Anything passed to you waits as a task with the conversation attached. Assign chats and bookings to the right person on your team.
Hours, access and control
Answer 24/7 or only outside your hours. Staff see only the chats assigned to them. Block a number or a country in one tap.
Plugs into what you already use
Your calendar or booking system, and other tools through API and webhooks, connected by Denis where the platform allows it.
Pricing
Simple plans. No contracts.
Every plan is set up, trained and updated by Denis, in Dublin. Start today, or book a free demo first. The first 20 businesses keep their rate for life, in return for a short testimonial once they are live.
Solo
For a one-person business.
- Two channels of your choice
- Answers, books and follows up
- Set up and updated by Denis
- A reactivation campaign every year
- Your FrontDesk app, one login
Growth
For businesses with a team.
- WhatsApp, Instagram and one more channel
- Everything in Solo
- Unlimited team seats
- A reactivation campaign every six months
Scale
For busy businesses and groups.
- Every channel
- Everything in Growth
- Unlimited team seats
- A reactivation campaign every month
FAQ
Questions from Dublin businesses.
Do you work with businesses across all of Dublin?
Yes. City centre, north and south side, and all of County Dublin. FrontDesk is built in Dublin and works for businesses anywhere in Ireland.
Can I meet you in person?
Most setups happen on a 15-minute call and WhatsApp, which is quicker for you. If you are in Dublin and would rather meet, ask Denis.
Can I keep my number?
Yes. Your customers keep messaging the number they already have. Denis connects your WhatsApp either to the WhatsApp Business app you already use or through Meta's official WhatsApp Business Platform, and recommends the right one on your demo. It answers your Instagram and website chat too, and if you miss a call, the caller gets a text so the conversation carries on.
Does it answer phone calls?
No. It answers messages and texts back the calls you miss within a minute, so the conversation carries on in WhatsApp or SMS. If you mainly get phone calls, an AI phone service may suit you better.
Will it understand Dublin areas and Eircodes?
Yes. It knows Dublin areas and Eircodes, asks for the Eircode before a visit, and checks the job is in the area you cover.
Is it GDPR compliant?
Yes. Data is stored in the EU, consent and opt-out are built in, and a Data Processing Agreement is available on request. Anyone who replies STOP is never messaged again.
What happens if Denis is unavailable?
Your assistant keeps working without him: it answers, books and follows up on its own, day and night. A technical partner with access covers urgent changes if Denis is away, and if a channel ever disconnects you both get an email straight away.
How much does it cost?
From €39 a month. Growth is €97 and Scale is €149. No setup fee, no contract, and a 30-day money-back guarantee.
How quickly can it go live?
Two working days after a 15-minute call, fully trained within five. Denis sets it up for you, so there is nothing to learn.
Will customers know they are talking to an AI?
Yes. Its first message says so, as the EU AI Act requires. After that it simply helps them, in your tone.
Your next Dublin customer is messaging right now.
Book a free 15-minute demo and see FrontDesk answer as your business. If it's right for you, you're live in two working days, fully trained within five.
Want to try it first? Try the live agent on WhatsApp →