AI chatbot for Irish businesses

The AI chatbot that books your customers.

FrontDesk is an AI chatbot for your website, WhatsApp, Instagram and Messenger. It answers in seconds, recommends the right service, books the real slot and follows up, day and night. Set up and run for you by Denis.

From €39 a monthNo setup feeLive in two working days30-day money-back
Answers at 11:48 PMFrom your real prices and hours
Every channelWebsite, WhatsApp, Instagram, Messenger
yourbusiness.ie
RP
Riverside Physio
Usually replies in seconds
Website chat11:48 PM
Hi, do you do sports massage? My calf is tight after a long run
We do! A 45-minute sports massage is €65, with Ciara or Mark.
Ciara has two slots tomorrow:8:00 AM6:30 PM
6:30 please
Done. You're booked for tomorrow at 6:30 PM with Ciara, and the confirmation is in your email.
Simulated conversationBooked in Google Calendar
Books the real slotGoogle Calendar, or your booking link
Follows upQuiet enquiries get a nudge next day

Not a chatbot

Chatbots follow scripts. FrontDesk thinks.

Same message, two very different front desks. One follows a menu. The other understands, recommends and books.

A scripted chatbotFollows a menu
Hiya, any chance of a skin fade Saturday aroundish lunchtime? And could you do the beard too
Sorry, I didn't understand that. Please choose an option:
  1. Book an appointment
  2. Opening hours
  3. Prices
1
Great! Which service? Reply with a number:
  1. Haircut
  2. Beard trim
  3. Haircut and beard
i said both?? saturday lunchtime
Sorry, I didn't understand that. Please choose an option:
  1. Book an appointment
  2. Opening hours
  3. Prices
Simulated✕ Customer gives up
FrontDeskUnderstands you
Hiya, any chance of a skin fade Saturday aroundish lunchtime? And could you do the beard too
No bother! Skin fade and beard is €38, about 45 minutes. Saturday around lunch, Jay has:12:301:15
1:15 is perfect
Booked: Saturday 1:15 PM with Jay, skin fade and beard. You had the hot towel finish last time, want me to add it again? It's €5.
go on so
Added. See you Saturday, Conor.
Simulated conversationBooked, with the add-on

Recommends, and upsells when it fits

A photo of a style, a vague question, a budget. It suggests the right service and the add-on a good receptionist would mention, never one you haven't approved.

Remembers your regulars

Last visit, usual slot, favourite stylist. "Want me to grab your usual?" is a message, not a menu.

Takes action, not just messages

Books, reschedules, texts back missed calls, follows up the quiet ones, brings past customers back.

Reads photos, voice notes and PDFs

A voice note at a red light, a photo of a leak, a quote attached as a PDF. It understands and answers in writing.

Looks things up when it needs to

If the answer isn't in its notes, it can check your website or the web before replying, and says "let me check" instead of guessing.

Knows when a person is needed

Complaints, refunds, anything medical: straight to you with the whole conversation. It never decides what it shouldn't.

Every channel

More than a website chatbot.

One AI chatbot that answers wherever your customers message you. Pick a channel to see it work.

Website chat

Your website, answering at midnight.

Visitors ask, compare and book without leaving the page. FrontDesk answers from your real prices, services and hours, so nobody waits for the morning.

  • On one page or every page, in your colours, no third-party branding
  • Offers real free slots, not a contact form
  • Optional short form first: name, number and privacy consent
RP
Peak Fitness Studio
Usually replies in seconds
Website chat9:12 PM
Do you do a free trial class?
We do! Your first class is free. HIIT runs Monday, Wednesday and Friday at 6:30 AM and 7 PM.
Wednesday 7pm
You're in for Wednesday at 7 PM. Bring water and a towel, and arrive 10 minutes early so the coach can say hello.
Simulated conversationTrial class booked
WhatsApp

Where Irish customers already message.

Many customers would rather send a WhatsApp than fill in a form. FrontDesk replies in seconds, books the job and texts back the calls you miss.

  • Understands photos and voice notes
  • Missed calls texted back on WhatsApp
  • Reminders customers can reply to
Instagram DMs

Turn DMs and comments into bookings.

Someone loves your post and asks the price. FrontDesk answers the DM straight away, and replies to comments with a private message, so the interest turns into a booking.

  • Instagram and Facebook comment-to-DM
  • Answers in your tone of voice
  • Hands over to you when a person is needed
GL
Glow Studio
glowstudio.dublin
InstagramSun 4:05 PM
hey how much for brow lamination?
Hi Niamh! Brow lamination with tint is €55 and takes 45 minutes.
This week we have:Fri 4:15 PMSat 11:00 AM
sat 11 pls
You're in for Saturday at 11:00. We'll send a reminder the day before.
Simulated conversationBooked, reminder set

Also on Messenger, Telegram, SMS, LINE and Viber. One FrontDesk answers on all of them.

You stay in control

Your business. Your rules.

It answers for you, not instead of you. Step in whenever you like, and set the limits once with Denis.

Your FrontDesk inbox
ConorWhatsApp · assigned to Claire
Assistant
Photo of patchy, uneven colourCan you fix a colour that went wrong somewhere else? It's gone all patchy 😭
Sorry to hear that. Colour corrections need Claire to take a look, so I've passed her your photo now.
Claire took over · assistant paused
Hi Conor, Claire here. I can see the banding, and we can blend that out. I have Thursday 2 PM free for a consultation.
Illustration. Hand it back and the assistant picks up where you left off.

Take over any chat

Reply yourself in the same thread. The assistant steps back the moment you type.

Pause and resume

Pause the assistant for one customer or for everyone, then switch it back on.

Assign to your team

Chats and bookings go to the right person. Staff see only what is assigned to them. Growth and Scale: unlimited seats.

Your hours, or 24/7

Let it answer around the clock, or only when you are closed or busy.

A short form first, if you want one

Ask for a name, a number and consent to your privacy policy before the chat starts.

On one page or every page

Put the website chat on your booking page only, or across the site. Your colours, no third-party branding.

Block a number or a country

One tap, and the assistant never answers them again.

Every transcript, kept

Full conversations stay in your inbox and can be sent to your email.

Your options

Four ways to get an AI chatbot.

Build one yourself, add a widget, pay an agency, or have FrontDesk set it up and run it for you.

Scripted chatbot

Menus and keywords

Where it answersUsually one channel
Understands photos, voice notes and PDFsText only
Books the real slotSends a link, sometimes
Follows up the quiet onesNo
Remembers your customersNo
You can take over liveDepends on the tool
Who sets it up and keeps it updatedYou
Cost to startLow, plus your evenings
Live inWhen you finish building it

Website chat widget

A bubble on your site

Where it answersYour website
Understands photos, voice notes and PDFsPhotos on some
Books the real slotSends a link, sometimes
Follows up the quiet onesIf you build the flow
Remembers your customersOn the website only
You can take over liveYes, if you are at a desk
Who sets it up and keeps it updatedYou
Cost to startLow to mid, plus your time
Live inDays to weeks

Agency-built chatbot

A custom project

Where it answersUsually your website
Understands photos, voice notes and PDFsDepends on the build
Books the real slotDepends on the build
Follows up the quiet onesExtra work
Remembers your customersDepends on the build
You can take over liveDepends on the build
Who sets it up and keeps it updatedThe agency, often per change
Cost to startOften a build fee in the thousands
Live inDepends on the project
Set up for you

FrontDesk

Your AI front desk

Where it answersWebsite, WhatsApp, Instagram, Messenger, Telegram, SMS
Understands photos, voice notes and PDFsAll three
Books the real slotYes, or sends your link at the right moment
Follows up the quiet onesNext day, automatically
Remembers your customersLast visit, usual slot, preferences
You can take over liveAny chat, any time, on your phone
Who sets it up and keeps it updatedDenis, on WhatsApp, changes included
Cost to startNo setup fee. From €39 a month
Live inTwo working days

General comparison of how these options usually work. Tools and agencies vary, so ask any provider what is included.

How it works

Live in two working days.

You do not build anything. Denis sets it up, trains it and keeps it up to date.

  1. 1
    TodayBook a 15-minute callTell Denis how customers reach you and how you take bookings.
  2. 2
    Day 1Denis trains itYou send a short checklist: prices, hours, booking link. He trains it on your business.
  3. 3
    Day 2Test it, then go liveMessage it from your own phone. It goes live when you are happy, fully trained within five days.

No software to learn. See how it works in detail →

Your side of the desk

It talks to your customers. It reports to you.

Your own FrontDesk app with every conversation, a dashboard for your business, and a summary every morning in your voice.

Daily summaryWritten in your voice
Tuesday at GlowUp Hair StudioWhat happened across your inbox today
14Conversations
6Bookings
1Needs you
3New customers

Wins

Aoife sent a photo of a copper balayage at 10:41 PM and booked Saturday 1:30 with Claire. Two regulars rebooked from their reminders.

Losses

Niamh asked for a Friday evening slot, none free, and went quiet. A follow-up goes out tomorrow morning.

Needs you

Conor asked about fixing a colour done elsewhere. Passed to you with the photos. Task created

Improvements

Three people asked about Christmas opening hours. Denis has added them, so it answers from tomorrow.

Illustration. Yours is built from your own conversations.Every morning, on WhatsApp or email
11 of 14handled start to finish by FrontDesk
3passed to you, with the conversation
2questions it could not answer, flagged for Denis

Open follow-ups Running for you

  • Niamh, Friday evening, nothing freeFollow-up tomorrow
  • Seán, asked about a colour, no reply yetFollow-up tomorrow
  • Aoife, balayage Saturday 1:30Booked

When customers message you Last 30 days

Busiest after 7 PM and on Saturday morning. FrontDesk answers all of it.

Your channels All connected

WhatsAppInstagramMessengerWebsite chatMissed-call text-back

Your own FrontDesk app

Every conversation in full, on your phone or laptop. Take over any chat, pause the assistant and resume. Solo is one login. Growth and Scale have unlimited team seats.

A summary every morning, in your voice

Wins, losses, who needs you and what to improve, written from the day's conversations. On WhatsApp or email, before you open.

It reviews itself. Denis applies the fixes.

Patterns across the last 7, 30 or 90 days become suggested changes. Denis reads them and updates your assistant, often before you notice.

Hand-overs become tasks

Anything passed to you waits as a task with the conversation attached. Assign chats and bookings to the right person on your team.

Hours, access and control

Answer 24/7 or only outside your hours. Staff see only the chats assigned to them. Block a number or a country in one tap.

Plugs into what you already use

Your calendar or booking system, and other tools through API and webhooks, connected by Denis where the platform allows it.

Pricing

Simple monthly pricing.

Three plans. Every one is set up and run for you.

Pricing

An AI chatbot from €39 a month.

Set up, trained and updated for you. No setup fee, no contract and no per-message charges from FrontDesk.

  • 30-day money-back guarantee
  • Founding 20: your rate locked for life
  • Changes included, on one WhatsApp

Trust

Honest, careful and Irish.

What it will do, what it will not, and who is behind it.

Safe for your customers

  • Tells customers it is an AI in its first message, as the EU AI Act requires
  • GDPR compliant: EU data storage, consent and opt-out built in, and a Data Processing Agreement on request
  • Anyone who replies STOP is never messaged again
  • Medical questions, refunds and complaints go to you

Built in Dublin, run by a person

Denis sets up every FrontDesk himself, updates it when something changes and fixes anything that breaks. You message him on WhatsApp, not a support queue.

We are signing our first 20 businesses, so there are no case studies yet. Do not take our word for it: message the live chatbot and see how it answers.

Message the live chatbot

FAQ

AI chatbot questions, answered.

How much does an AI chatbot cost in Ireland?

FrontDesk costs €39 a month on Solo, €97 on Growth and €149 on Scale, with no setup fee and no contract. It is set up, trained and updated for you, and comes with a 30-day money-back guarantee. Custom chatbots built by agencies often carry a build fee in the thousands before running costs.

Is FrontDesk only a website chatbot?

No. One FrontDesk answers on your website chat, WhatsApp, Instagram, Messenger, Telegram, SMS, LINE and Viber, and replies to Instagram and Facebook comments with a private message.

Does it work with my existing WhatsApp number?

Yes. Your customers keep messaging the number they already have. Denis connects it either to the WhatsApp Business app you already use, or through Meta's official WhatsApp Business Platform, and recommends the right one on your demo.

What is the difference between a chatbot and an AI front desk?

A basic chatbot answers questions. FrontDesk also books the real slot, follows up with people who went quiet, texts back missed calls and hands the conversation to you when a person is needed.

Can the chatbot book appointments?

Yes. It books the real slot in Google Calendar, Trafft, Zenchef or Formitable. For Fresha, Booksy, Phorest, Treatwell or Calendly it sends your booking link at the right moment and follows up if the booking is not finished.

Is it GDPR compliant?

Yes. Data is stored in the EU, consent and opt-out are built in, and a Data Processing Agreement is available on request. FrontDesk tells customers it is an AI in its first message, as the EU AI Act requires and never messages anyone who replied STOP.

Do I need any technical skills?

No. Denis sets everything up, trains it on your business and updates it when something changes. You send a short checklist and test it from your phone.

How quickly can it go live?

Within two working days of your demo call, and fully trained on everything you do within five.

What happens when it does not know the answer?

It tells the customer someone will get back to them and hands the conversation to you with the full context, so nobody repeats themselves.

Does it answer phone calls?

FrontDesk works in messaging. When you miss a call, it texts the caller back on WhatsApp within seconds, so you do not lose the enquiry.

Is there a free trial?

There is no trial period, but you can try it first: message the live chatbot on WhatsApp or book a free 15-minute demo. Your first 30 days are covered by the money-back guarantee.

Can it recommend services or upsell?

Yes. It suggests the right service from what the customer describes or sends, and mentions an add-on when it fits, such as a beard trim with a cut or a treatment with a colour. Only add-ons you have approved, in your tone, never pushy.

Can I take over a conversation?

Any time. Open the chat in your FrontDesk app and reply yourself; the assistant steps back while you type. You can also pause it for one customer or for everyone, and hand the conversation back when you are done.

Can my staff use it too?

Yes. Chats and bookings can be assigned to team members, and each person sees only what is assigned to them. Solo is one login. Growth and Scale include unlimited team seats.

Can I set opening hours or ask for details before the chat starts?

Both. It can answer 24/7 or only outside your hours, and you can add a short form at the start of website chat asking for a name, a number and consent to your privacy policy.

What happens if Denis is unavailable?

Your assistant keeps working without him: it answers, books and follows up on its own, day and night. A technical partner with access covers urgent changes if Denis is away, and if a channel ever disconnects you both get an email straight away.

See every question →

The live agent is answering right now

Your customers are messaging. Answer every one.

Book a free 15-minute demo and see the chatbot working for a business like yours. Live in two working days, fully trained within five.

From €39/monthNo contracts30-day money-backFounding 20 · rate locked for life