The Saturday night that started this.
A salon-owner friend showed me her phone one Sunday: a 9:48 PM message from the night before — “any chance of a colour this week?” — that she’d seen too late. The client had already booked elsewhere. A €240 appointment, gone, for no reason except that nobody replied in time. It wasn’t a one-off. It was every weekend, for thousands of small businesses.
So I built the thing I wished she’d had: a front desk that answers in seconds, remembers every customer, and tells you exactly who to look after next. I set it up, I run it, and I’m on WhatsApp when you need me — managed by me, not handed to you as a login and a tutorial.