FrontDesk AI Copilot for WooCommerce
Your WhatsApp store, running itself.
A WordPress plugin that turns your WooCommerce store into a WhatsApp-first commerce operation. Customers order by message. The AI builds their basket, checks stock, sends the checkout link, recovers unpaid orders, and reports back every morning, inside your existing WooCommerce admin. Nothing moves. Nothing breaks.
96.9% WA revenue share
6,011% ROI
62.5% payment recovery
Fresh Catch Seafood, Ireland — week 1
THE PROBLEM
Your customers order on WhatsApp.
Your tools weren't built for that.
WooCommerce is built for website orders. But your customers message you. They ask about stock. They want you to build their basket. They abandon checkout and go quiet. Every evening, you’re copying WhatsApp messages into WooCommerce by hand, chasing unpaid orders, updating people on delivery, answering the same six questions. Twice. Every day.
WHAT YOUR INBOX LOOKS LIKE RIGHT NOW
6x salmon, 1x mussels, 1x prawns please
↳ copying this into WooCommerce by hand
Did my order go through? I haven't paid yet
↳ chasing at 10pm from the couch
Are the Dublin Bay Prawns back in stock?
↳ checking manually before you reply
Chatbots answer questions. FrontDesk builds baskets, checks stock, and recovers payments.
FrontDesk AI Copilot is not a chatbot bolt-on. It connects directly to your WooCommerce store: live stock, real orders, your actual checkout. Every WhatsApp message becomes a real WooCommerce order. The difference shows up in the dashboard, the revenue, and the time you stop spending on admin.
Reads only what it needs
Product names, stock levels, delivery zones. The plugin never accesses customer payment details, private addresses, or order notes.
You control what the AI knows
You configure the AI’s product knowledge, tone of voice, and delivery rules. Update or restrict anything at any time, directly from your WP Admin.
Your data stays in your store
Customer data is never exported, shared, or stored outside WooCommerce. Orders appear in your admin like any other. That is where they live.
Your existing WooCommerce setup stays exactly as it is. The plugin adds a WhatsApp commerce layer on top. Nothing in your current configuration, orders, or customer records is changed or moved.
WHAT IT DOES
One plugin. Every WhatsApp workflow, handled.
The AI connects to your live stock, your real orders, and your WooCommerce checkout. Every WhatsApp message becomes a real order. Every unpaid checkout gets recovered. Every morning starts with a briefing you can actually act on.
A customer sends "6x salmon, 1x mussels please" —
Basket builder
The AI checks live stock, builds the real WooCommerce basket, confirms the total, and sends a one-tap checkout link. The order lands in your admin like any other, because it is one.
▸ Julia's order at Fresh Catch — 4 messages, basket built, payment sent.
A customer starts checkout but never pays —
Payment recovery
Tiered follow-ups at 30 min, 3 hours, and 18 hours. Automatic, conversational, never pushy. The payment link stays live until they pay or it expires.
▸ 62.5% recovery rate at Fresh Catch — 5 of 8 attempts converted in week 1.
Dublin Bay Prawns drop to 1 unit remaining —
Stock alerts
An immediate WhatsApp alert to the owner. The AI also stops promoting anything nearly out, so you never push a product you can’t actually ship.
▸ 8 products flagged Low in the Fresh Catch dashboard this week.
Before you open your eyes on Saturday morning —
Morning digest
Yesterday’s orders, revenue, recovery rate, stock alerts, and what to push today, sent to your WhatsApp at 7am. The dashboard, summarised in one message.
▸ Sent every morning. Same format as the AI briefing in your dashboard.
A regular hasn't ordered in six weeks —
Retention engine
14-day nudges, 30-day reminders, 60-day win-backs, reorder prompts. Configured once, run automatically. You decide which automations are live, change them any time.
▸ Every customer followed up. No one slips through.
You want to know what WhatsApp is actually worth —
Revenue attribution
Three buckets tracked separately: direct WhatsApp orders, recovered payments, marketing-assisted. The dashboard shows what the AI earned you, to the cent, every day.
▸ 96.9% of Fresh Catch revenue attributed to WhatsApp, week 1.
LIVE · FRESH CATCH SEAFOOD · SEAFOOD.FRONTDESK.IE
6x salmon, 1x mussels, 1x prawns please
Got it Julia! All in stock. €64.95 total. Ready to checkout?
Yes all good
Tap here to pay: seafood.frontdesk.ie/wcheckout/jm-7x9k2m/ 🐟
THE DASHBOARD
Your store's numbers, in one place.
Embedded in your WP Admin, or open it at dashboard.frontdesk.ie. Your data, refreshed on every load. No reports to build. No analysis to run. Click See Live Dashboard in the hero to see the real one.
TOTAL REVENUE (7D)
WA REVENUE SHARE
RECOVERY RATE
ROI ON TOOL COST
LIVE RESULTS · FRESH CATCH SEAFOOD, IRELAND
Numbers from a real store.
Not projections. Not a pilot. First full week of one seafood delivery business in Kinsale running the plugin. You can order from this store right now at seafood.frontdesk.ie. The same AI handling that order is the one that lands on your store.
of revenue attributed to WhatsApp
ROI on tool cost vs WA revenue
payment recovery rate
AI picks win rate over 30 days
"Before this, I was manually copying orders from WhatsApp into WooCommerce every evening. Now the AI builds the basket, sends the payment link, follows up on unpaid orders, and I get a WhatsApp at 7am telling me what to promote. My evenings are mine again."
— Denis, Fresh Catch Seafood · Kinsale, Ireland
HOW IT WORKS
Install. Configure. Done.
The plugin connects your WooCommerce store to your FrontDesk WhatsApp AI agent. No coding. No third-party access to customer data. Most stores are live within 30 minutes. Onboarding support is included in your plan.
01
Install the plugin
Upload the zip to WP Admin → Plugins → Add New. Activate. The setup wizard walks you through the rest, connecting to your FrontDesk account, authorising WooCommerce, confirming your WhatsApp number.
✓ Safe — reads product data only, no customer records
02
Paste your API key
Go to FrontDesk → Settings → API tab. Paste your FrontDesk API key. Hit Test connection. Green means you’re live. The plugin now reads your products, stock, and delivery zones.
✓ One-time setup · takes 2 minutes
03
Configure your business
Add your store name, phone number, timezone, delivery zones, and product synonyms (what customers actually call your products). Set quiet hours, cutoffs, and message frequency caps. Takes ten minutes.
✓ Your configuration · your control · update any time
04
Choose your automation preset
Three presets to start with: Safe, Standard, or Full. You can toggle individual automations on or off at any time. Most stores start on Standard and turn on retention flows once they’ve seen the recovery stats land.
✓ Live same day · support included
EVERYTHING INCLUDED
No per-message charges. Everything runs from day one.
Every automation, every dashboard screen, every intelligence feature is included in your plan. You configure what matters to your store. The rest runs on its own.
ORDER & RECOVERY
WhatsApp basket builder with live stock checks
Payment recovery — 30 min, 3h, 18h tiers
Order confirmation + dispatch notifications
Delivery zone routing built into every conversation
RETENTION
14-day, 30-day, 60-day customer nudges
Win-back flow with auto-generated discount code
Reorder reminder 10 days post-purchase
VIP milestone recognition and rewards
Review requests — first-time and repeat buyers
STOCK INTELLIGENCE
Immediate low-stock alert to your WhatsApp
Out-of-stock and back-in-stock notifications
AI avoids promoting anything near stock-out
Daily picks based on stock, trends, and demand
YOUR DASHBOARD
Overview — revenue, WA share, ROI, recovery rate
Orders — processing, completed, pending, recovered
Products — WhatsApp attribution by SKU + stock alerts
Recovery — funnel, conversion rate, pending value
Picks — AI win rate and revenue lift vs baseline
GET STARTED
Ready to put your WhatsApp store
to work?
Book a 15-minute demo. You will see the live Fresh Catch dashboard, walk through exactly what the plugin reads, and what it does not read. Then we will talk through what your first week could look like. No obligation. Your store stays exactly as it is.
Single-tenant install · Managed onboarding · No access to customer payment data · WooCommerce 7.0+ · HPOS-compatible